Certification - Assistant Manager (Rev 11/23)

Content
12 modules

Rating

Course length
9 hours

Instructor
Softwash Systems Academy

Description

The SoftWash Systems Assistant Manager Learning Path consists of ten individual classes to help cover every aspect of training, and is the fourth in a series of five Certification Learning Paths which must be taken in the appropriate order. From providing the job description to covering classes such as “Quality Control ​&​ Customer Care" to “Tracking and Measuring", this course is the complete package. 

PREREQUISITES: The Assistant Tech, Lead Tech, and Territory Manager Learning Paths are pre-requisites to this one. It is required that your Assistant Manager already has taken those Learning Paths and passed them - they need to really know your business! Those courses are included in this Learning Path, but will show as Complete if already taken. No courses are duplicated, but they build upon each other. 

Your Assistant Manager must pass a required exam at the end of training with an 80% or higher percentage, giving you the confidence of having an educated and knowledgeable Assistant Manager. 

Successful completion of this course and exam will lead to the Certification of Assistant Manager.

Note: Unless you are a subscriber, the price of this course is for one employee only. If you wish to enroll more than one of your employees, you will need to purchase the course again.

Certificate

By completing/passing this course, you will attain the certificate Assistant Manager Course Certification

Learning credits

CEU
27.0
1.
Certification - Assistant Manager (Rev 11/23) WORKBOOK
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2.
Job Description - Assistant Manager - 301-T Course
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3.
Introduction to DISC Theory - Dan Holland
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4.
Business Development - DISC and SWS Model - 301-T Course
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5.
Professionalism - Quality Control and Customer Care - 201-T - Course
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6.
Professionalism - In-Network Uniform Standards - 201-T - Course
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7.
Compliance - Health and Safety Compliance - 201-T - Course
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8.
SoftServ - SoftServ and the Assistant Manager - T
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9.
SoftServ - MVPs, Scoreboards, ​&​ Stats - T
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10.
Systems - Tracking and Measuring - 201-T - Course
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11.
SoftServ - SoftServ and the Team Pay System - T
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12.
Certification - Assistant Manager (Rev 11/23) EXAM
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